Log in to the loyalty portal
Your loyalty program is managed at https://loyalty.wefortis.com/, separately from the Fortis POS Platform.
- Use the login details sent to you when your loyalty program was set up.
- Can't log in? Contact Fortis Support from the registered owner email and we'll restore access.
Send a push notification
- Log in at https://loyalty.wefortis.com/.
- From the left menu, click Cards.
- Select the Loyalty Card.
- Click Send Push from the top menu.
- Choose All Customers or a Selected Segment.
- Enter your message and click Send.
Note: Customers only receive push notifications if your loyalty card is in their Apple or Google Wallet. If customers say they don't receive them, see Your loyalty card: help for your customers.
Add or remove loyalty portal users
For security, loyalty portal users are changed only on a request from the business's registered owner email.
- Email support@fortis.world from the registered owner email.
- Include the user's name and email address, and whether to add or remove them.
- We may ask the owner to confirm before the change is made.
Changes are usually completed within 24 hours.