Adding Items to the Cart
You can add items to a sale in three ways: from your catalog, by scanning a barcode, or by adding a non-catalog item.
From the catalog
- On the New Sale screen, tap Add → Catalog items to see your parent categories.
- Tap a parent category, then a subcategory, to see the available item variations.
- Tap an item variation to add it to the cart. Tap it again to add more of the same item.
- Keep adding items, or tap To cart to continue.
With the built-in scanner
- On the New Sale screen, select Scanner.
- Scan the item's barcode or QR code. The item is added to the cart automatically.
- Scan again to add more items.
- When you're done, continue to payment, accept the payment, and print the receipt.
An item doesn't scan
- Only items with a barcode saved in your catalog can be scanned. To add one, edit the item in Catalog on the Fortis POS Platform and enter its barcode.
- If you added the barcode recently, sync the terminal: go to Sales and tap Sync, or pull the screen down.
- If it still doesn't scan, contact Fortis Support with the item name, its barcode and your Fortis App version. To see the version, tap ? on the main screen.
Non-catalog item
- Go to Sales, tap New Sale, then tap Add in the top-right corner.
- Select Non-catalog item to open the item creation window.
- Enter the product name.
- Select the VAT option (5%, 0% or exempt) and choose a unit.
- Enter the price, set the quantity, and tap Add.
If you need help: if your scanner still doesn’t work, contact Fortis Support.