In your Fortis POS Platform, you can upload an XLSX file containing your Customer data.
- Download the template and fill in the table.
- Sign in to your Fortis POS Platform at https://my.fortis.world/auth/login
- Go to Customers.
- Click Import.
- Click Import List and select the file with your Customer data.
Below is a description of the fields included in the template.xlsx file. Use these rules to ensure the file uploads successfully.
First name
Required. Must contain 2 to 32 characters.
Last name
Optional. Must contain 2 to 32 characters if provided.
Phone
Required. Must be in international format.
Correct format: +971581234567
Incorrect formats: 971581234567, 971 58 123 45 67, 581234567
Only one phone number is allowed per cell. All phone numbers must be unique before uploading the file.
Email
Optional. Must be in a valid email format.
Correct format: mycustomer@gmail.com
Incorrect formats: mycustomer, mycustomer@gmail, my customer@gmail.com
Only one email address is allowed per cell. All email addresses must be unique before uploading the file.
Date of birth
Accepted formats: YYYY-MM-DD, YYYY.MM.DD, DD-MM-YYYY, or DD.MM.YYYY
Correct examples: 2000-12-31, 31-12-2000, 31.12.2000
Incorrect examples: 12-31-2000, 2000 december 31
Gender
Allowed values: Male or Female.
Comment
Optional. Must contain between 1 and 1024 characters if provided.
Other requirements:
- Don't change the table's headers.
- Remove the line containing the example data set. It is important to remove the line completely, not just delete its contents.
- The file should contain no more than 100 lines.
- The file size shouldn't exceed 300Kb
