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Verify Customers' Phone Numbers

Updated

When creating and managing your customer database, verifying customer phone numbers is essential to ensure accurate contact information. Fortis POS Platform includes a simple phone verification tool that allows you to confirm new customer numbers instantly, helping you maintain a reliable and reachable customer database.

 

To Turn on Phone Verification:

Steps:

  1. Sign in to the Fortis POS Platform at https://my.fortis.world/auth/login.

  2. Go to Loyalty and select Phone Confirmation from the left-side menu.

  3. Enable Customer Phone Verification. Phone verification is currently available via WhatsApp only.

  4. In the Where to Confirm section, specify where phone verification should be applied: customer sign-up via the Loyalty Program self-registration form, POS terminal, or both.