An Employee is a member of your staff in the Fortis database. Each employee must be added to use the platform or a POS terminal.
Steps
- Sign in to the Fortis POS Platform at https://my.fortis.world/auth/login.
- Go to Settings → Employees.
- Click Add.
- Complete the form. Required fields are marked in red.
- Assign a Position to set the employee's access:
- Owner: full access to all data and settings, including merchants, locations, employees, POS terminals, catalog, customers, sales, orders, loyalty programs and discounts.
- Administrator: full access to view and edit data, except merchant and owner entries.
- Manager: can create and edit orders, sales, customers, and catalog items and categories. View-only access to other data.
- Cashier / Courier: can process sales and view sales, orders, customers, catalog items, discounts and loyalty programs. No access to business structure or system settings.
- Click Add to save the employee.
The employee receives a registration link by email. After creating a password, they can sign in to the Fortis POS Platform or a Fortis POS terminal.
The employee didn't receive the registration link
- Ask them to check their spam or junk folder.
- Check that the email address in Settings → Employees is correct.
- If it still hasn't arrived, contact Fortis Support with the employee's name and email address.
Ask Fortis Support to remove a user
Email support@fortis.world from the registered owner email with the person's name, email address, UAE mobile number and position. For security, we can't act on requests from other addresses.